Privacy Policy

Navand Express · Last updated: September 8, 2026

This policy explains how Navand Express collects and uses information when you use our mobile apps and website to browse products, place orders, and track shipments.

Data we collect

• Account: name, phone number, and credentials managed by Firebase Authentication.
• Orders: product details, links, prices, delivery address, and shipping notes.
• Location: approximate or precise location if you grant permission for delivery.
• Camera / photos: only when you choose an image for search or product attachment.
• Notifications: device push token (FCM) if notifications are enabled.
• Technical data: device type, crash/diagnostics, and session identifiers for security and reliability.

How we use data

• Account creation and sign-in.
• Order processing, payments coordination, and shipping communication.
• Order status and promotional notifications (if enabled).
• Fraud prevention, support, and service improvement.

Sharing

We use providers such as Google Firebase (Auth, Firestore, Storage, Cloud Messaging). We do not sell personal data. We may share necessary details with shipping or payment partners only to fulfill your order.

Retention & deletion

We keep account and order data as needed to operate the service and meet legal obligations. Contact us to request account or data deletion; some records may be retained when legally required.

Security

We use HTTPS and access controls. No method of transmission or storage is 100% secure.

Children

The service is not directed to children under 13, and we do not knowingly collect their data.

Contact

Privacy questions: halmat.hamid.95@gmail.com